1.2. We may at any time make changes to this Website and the details displayed on it including prices.
2.1. Registration: You are free to browse this Website or to place an order for a product(s) without registration. For your convenience in respect of future orders that you may place through the Website, you will be invited to register as a user during the order process.
2.3. Your ResponsibilitiesYou must ensure that all the information you provide when you register on this Website or place an order is true, accurate, current and complete in all respects.
3.1. We may include links to third party sites on our Website which we believe may be of interest to you. You acknowledge and agree that if you choose to enter a linked site, we are not responsible for the content on such sites or their availability.
3.3. You may link to this Website, provided:You link to our homepage only;
3.4. We reserve the right to withdraw linking permission at any time without prior notice.
4.1. The content of this Website is protected by copyright, trademarks, database and other intellectual property rights and is made available for your personal non-commercial use only. You may (if necessary to place an order) download such content onto one computer hard drive or print one copy of such content for your non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify copy or distribute or use any of the content on this Website without our written permission.
4.2. No permission is given to use any of the trademarks appearing on this Website, including without limitation the 'Goodmans' and 'Goodmans' logo trademarks.
5.1. We promise that we will operate this Website with reasonable skill and care and that we will use our reasonable endeavours to correct any faults of which we are aware.
5.2. In accordance with paragraph 10.4, we promise that on delivery and for a period of 12 months from the date of delivery, your ordered products will:
5.2.1. Conform to the manufacturer's specification subject to any qualification made in the products' description on this Website;
5.2.2. Be of satisfactory quality;
5.2.3. Be fit for any purpose we say the products are fit for or for the purposes for which goods of that kind are commonly supplied;
5.2.4. Be free from material defects in design, material and workmanship; and
5.2.5. Comply with all applicable statutory and regulatory requirements.
5.3. The promises above in paragraphs 5.1 and 5.2 are in addition to your legal rights in relation to products which are faulty or which otherwise do not conform with these Terms. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards Office.
5.4. We will take reasonable steps to pack the products properly and to ensure that you receive your order in good condition.
5.6. We do not make any promises about the availability of the Website. In particular we disclaim any liability in connection with any technical problems you may experience with the Website which may result in interruptions to the Website, or any bugs or viruses in the Website or the server that makes it available.
6.1.1. Death or personal injury caused by our negligence, fraud or fraudulent misrepresentation;
6.1.2. Any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982;
6.1.3. Defective products under the Consumer Protection Act 1987; or
6.1.4. Any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude our liability.
6.3. In any event, we will not be responsible or liable for any losses incurred in connection with any business of yours including (without limitation) lost data, profits, revenue, business, opportunity, goodwill, reputation or business interruption.
To be eligible to purchase products on this Website you must:Be over 18 years of age;
8.2. Making a contract online: The following steps have to take place before a contract is made between us:
8.3. We accept your order, and therefore the contract is made between us, when we dispatch the product from our warehouse unless we have notified you that we do not accept your order (see 'Refusal of order' section below) or you have cancelled it (see the 'Cancellations & Returns' section below).
8.4. Product availability: : We only accept orders for products that are in stock. Please note that orders for multiple products will be dispatched when every product in your order is available. In the unlikely event that any of the products that you have ordered are out of stock we will contact you.
8.5. Refusal of order: We may decline your order for any reason, in which case we will send you an email telling you so. If the reason for declining your order is because we cannot obtain authorisation of your payment details for any reason, then we may invite you to pay by another method.
8.6. Prices and Payment8.6.1. The prices for products that we quote on our Website are inclusive of VAT at the rate in force from time to time. You will find the total cost of your order in your 'Basket' together the charges for your chosen delivery option, before you submit your order.
9.1. Where we deliver: We deliver products only to customers with a mainland UK address and we will only deliver to the address at which the customer's payment card is registered. We cannot deliver to places outside of the UK mainland such as Northern Ireland, the Channel Islands, Isle of Man, Orkney, Shetland and the Scottish Islands.
9.2. How and when we deliver9.2.1. Once you confirm your order, delivery details will be confirmed on your order acknowledgement email. Although every effort will be made to deliver your order on this date, we cannot guarantee this and therefore the delivery date advised in your order acknowledgement email is only an indicative delivery date. In any event delivery will be made within 30 days of the placement and confirmation of your order.
10.1. Your right to cancel10.1.1. Under the Consumer Contracts Regulations (Replacing Distance Selling Regulations), you are entitled - for any reason - to cancel your order at any time up to 14 working days commencing the day after the date of delivery. However, you will be responsible for the cost of returning the product(s) to us. If we do not receive the cancelled items back, we may arrange to collect them from you at your cost.
10.2. Faulty products
10.3. To ensure that we continue to meet the high levels of quality that our customers demand, all of our products undergo a complete quality control check before they are delivered.
10.4. In the unlikely event that a product(s) that you order from us is faulty then you may return that product to us in the following circumstances and by following the returns procedure set out under “Returning products to us” set out under paragraph 10.5 below:10.4.1. Your ordered product(s) is received in a visibly damaged condition (or not as advised e.g. shortages, incorrect products) in which case we ask you note this on the delivery consignment paperwork when signing for the product(s) and to report this to us within 7 working days following receipt by contacting our Support Team: Type “Delivery” into the Have a Question box at the bottom of this page to arrange collection and redelivery or refund of your order. We will arrange collection of these products and any refunds will be made within 7 days of receipt of products into our warehouse and after we have verified the damage to them;
10.5. Returning a product to us10.5.1. Before returning any products to us, you must first obtain a return authorisation number by contacting our Support Team: Type “Returns” into the Support box at the bottom of this page. This authorisation number must be quoted on all returns.
If you have any complaints, please contact our Support Team: Type “Complaint” into the Have a Question box at the bottom of this page and we will do our best to resolve these.
Alba Broadcasting Corporation Limited is a company incorporated in England and Wales and whose company details are as follow:
Alba Broadcasting Corporation Limited
2nd Floor, Breakspear Place
Please note: This address cannot accept returns unless directed by one of our support team.
Email address: email@example.com
Company registration number: 02521772
VAT registration number: GB 406 4116 87