Privacy Policy

This website is owned by Alba Broadcasting Corporation Limited and operated by Harvard International ltd (the "Group") of which Alba Broadcasting Corporation Limited is a member. For more information about Harvard International ltd and the Group, please visit www.harvardltd.com

Harvard International ltd collects the personal information that you supply through this website for the purposes of processing and fulfilling any orders for products you purchase via the website and for providing you with any services, e.g. Newsletters, for which you subscribe.

Harvard is committed to safeguarding the privacy of users of this website, whilst ensuring that you receive a high quality service. Please read the following Privacy Policy to understand how Harvard uses and protects the information that you provide. If you have any queries or concerns regarding these practices, please contact us by e-mail

1. The Information We Collect And How We Use It

Harvard International ltd collects personal information from you when you:

Register with the website on the 'Registration page'

If you register via this page, we collect information such as your name, address, Telephone No and e-mail address. This is used to personalise the service that you receive, for example by recognising you when you return to the website. If you choose to subscribe to any Newsletters on the 'Registration' page, then your name and e-mail address are used to send you selected Newsletters.

If you go on to PLACE YOUR ORDER, we will also collect the delivery address for the product ordered (if it is different from your home address). We use this information and that you provide when you register to progress your order.

If you order and pay we collect your credit card or debit card details. All payments are processed through a secure server by SagePay on our behalf. This means that we do not see or store your payment details.

Subscribe to Newsletters via the 'Mailing List' page

If you subscribe to receive Newsletters via this page we collect your name and e-mail address. If you wish to stop receiving our Newsletters, you can do so at any time, by clicking the 'unsubscribe' link on the bottom of each Newsletter that we send you or by clicking on Personal Details in 'Your account' and amending your preferences.

E-mail a friend information about a product on the website

If you chose to use this facility we collect your name and e-mail address and your friend's name and e-mail address. We use this to e-mail information about your selected product to your friend.

2. Information Sharing and Disclosure

2.1. We do not sell or rent your personal information. We may, however, give information about you to the following, for the express purposes as set out below:

If you subscribe to Newsletters from Goodmans any other Group company or our carefully selected partners

to other relevant members of the Group or our carefully selected partners (as the case may be) to enable them to send you their Newsletters.

If you register with the website or use the e-mail a friend facility:

to employees and agents of the Group for them to administer any accounts or services provided to you through the website.

and if you place an order with us:

to employees and agents of the Group for them to administer any accounts, products and services provided to you through the website, for example delivery services.

If you place an order so that we can determine whether or not to accept your order. In particular, SagePay will check the card details you have given against details held by your card issuer to ensure the payment details given are correct. If there is any anomaly with the details that you have provided, then SagePay may keep a record of the use of that card for the purpose of future security checks. This helps to protect you and us against fraudulent transactions.

If you buy a Set Top Box or Digital Television Recorder, to the TV Licensing Authority. We are obliged to notify them of your name and the address to which the TV will be delivered under the Wireless Telegraphy Act 1967.
 

Transfer

Lastly, if ownership or operational control of all or part of our website were transferred, whether as part of the sale of Goodmans business or otherwise, we may disclose your personal information to a transferee. If that happens, we would require them to use your information in a way that is consistent with this Privacy Policy.

3. Credit & Debit Cards

3.1. If you pay for a product over this website, we use SagePay to process your payment. SagePay operates a secure server to process your payments details. They encrypt your credit or debit card information and authorise payment directly. This means that your credit card or debit card details are never revealed to us. Please read their Security Policy at http://www.sagepay.com/security_policy to see what security measures they have in place and how they treat your information.

 

4. Aggregated Information

4.1. We may share non-personal aggregated statistics data about visitors to this website and sales and traffic patterns, with the Group or other parties. Just to be clear, this information does not identify users in any personal capacity; it just gives generalised information about the users of our website.

 

5. Cookies and Other Tracked Information

5.1. While on the website, certain information is automatically logged about how you are using the website. This information may include the URL of the website which linked you to this website, your IP address and the pages you visit while on the website. The IP address indicates the location of your computer on the internet. IP addresses are not used to track your session and are not linked to anything personally identifiable.

5.2. A feature known as a cookie is also used. A cookie is a small data file that resides on your computer which allows us to recognise you as a user when you return to the website using the same computer and web browser. The cookies and other automatically tracked information are used:

To automatically access your previously stored account information and deliver a more personalised shopping experience

To help us better understand how users use the website so that we can administer, support and improve the website and the products that Goodmans offer;

To contact you for the purpose of confirming your registration details in the event that you forget your password.

Most browsers are set up to accept cookies, but you can configure your browser to refuse cookies or to notify you when you have received one. If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer's instructions by clicking "Help" in your browser menu. Further information on deleting or controlling cookies is available at www.AboutCookies.org. If you reject cookies though, the website will not recognise you and so you will not be able to register to use the website, place an order, nor view your account details.

6. Security

6.1. This website contains links to third party websites that are not subject to this privacy policy. Read the TERMS OF USE for further information on these links. We strongly recommend that you read the Privacy Policy of any such websites that you visit.

6.2. We use all reasonable precautions to keep the information disclosed to us secure. The use of encryption creates billions of code combinations to protect each transaction made on the website, so your card details cannot be viewed by anyone else using the internet.

6.3. Every time that you enter an area of the website that carries or requires sensitive information, an icon, resembling a lock will appear in the bar at the bottom of your screen to show that you are in a secure environment.

6.4. Despite using this technology, we cannot guarantee the security of the information that you disclose to us. You accept the inherent risks of providing information and dealing on-line and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

6.5. If you have any concerns about security, please contact our Support Team: Type “Security” into the Have a Question box at the bottom of this page.

7. Right To See Your Information

7.1. Under the Data Protection Act you have the right to see the personal information that we hold about you, whether collected through your use of this website or through any communications that you have had with us. You will need to provide us with a written request and pay a small fee. If you have any queries about your right or wish to make such a request please contact our Support Team: Type “Data Protection” into the Have a Question box at the bottom of this page.

7.2. If you want to change any information in your account, please log in to your account as usual and then click on Address Book or Personal Details to update your account

8. Policy Changes

8.1. Any changes to this Privacy Policy will be posted on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. These changes will have immediate effect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name

COOKIE Description

CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.